Okay so team engagement is not a quick fix. However, there are some basic things that we easily forget when we’re busy trying to run a company. And these tips are worth the detour for the return you get from staff.
1. Listen more than you talk. For at least one week, try to listen and really hear what people are saying.
2. Show them you care. Ask about them personally. Do you even know who is married, has kids, etc.?
3. Get out of your office. Go walk around your place of business. Interact with all levels of your team. Watch them interacting with customers and each other.
4. Ask for solutions and feedback – instead of just giving orders.
5. Catch them doing something good – and say “great job” publically.
6. Say thank you.
7. Let them see you do some of the “dirty” work. Pick up trash on your way in from the parking lot. Hold the door open for someone else. Answer a phone that is ringing when everyone else is busy.
8. Give others a chance to lead. Ask someone else to lead a meeting or project you would normally lead.
9. Build trust. Admit when you’ve made a mistake and use their mistakes as learning opportunities.
10. Do what you say you are going to do. Follow-through or follow-up. This also leads to trust.
There are certainly tons more and there is much more to building a strong culture and a strong team. What others would you add?
If you want to gage how your team is doing, click here for my free resource “Team Diagnosis – Dysfunctional or Dynamic” a quick easy quiz. For the most accurate results, share with your team! I’d love to hear how your team did and anything you learn in the process.